Puro Grand Hotel
What guests say
Verbatim from provider sentiment analysis. We publish both sides — the cons are why the pros are believable.
- Excellent central location within walking distance of Palma highlights
- Very friendly, helpful and attentive staff with welcome touches
- High-quality, varied breakfast and overall cleanliness
- Well-presented, modern rooms for the most part
- Confusing/misleading beach club and shuttle policies; unexpected charges reported
- Amenities issues: rooftop pool very small/too warm and spa booking miscommunication
- Isolated staff/service lapses (checkout billing delay) and occasional room key failures
- Some rooftop noise and kitchen odour affecting certain rooms
Based on 612 guest reviews (provider-supplied sentiment, LiteAPI).
Facilities
75 amenities on record. Grouped by category — spa/pool/beach/golf lead.
- Fitness facilities
- Massage services
- Sauna
- Spa/wellness center
- Steam room
- Bar
- Breakfast in the room
- Coffee Shop on site
- Restaurant
- Snack bar
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Shuttle service
- Shuttle service (additional charge)
59 other amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Air conditioning
- Allergy-free room
- Bike tours
- Business center
- CCTV in common areas
- CCTV outside property
- Car hire
- Cashless payment available
- Concierge service
- Daily housekeeping
- Dry cleaning
- Express check-in/check-out
- Fire extinguishers
- First aid kit available
- Free WiFi
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Mobile app for room service
- Non-smoking rooms
- Non-smoking throughout
- Outdoor furniture
- Packed lunches
- Pet basket
- Pet bowls
- Pets allowed
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public Bath
- Room service
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Stand-up comedy
- Temporary art galleries
- Walking tours
- WiFi available
- Wine/champagne
Room types
12 room types on record from the provider. No price shown without a live quote.
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Grand Mediterranean-Deluxe Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.
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The Grand Essence Signature Suite
The unit has 1 bed.
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Deluxe Double Room
The unit has 1 bed.
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Grand Flow-Superior Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
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Meditarrean Superior Double or Twin Room
The unit has 1 bed.
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Standard Double Suite
The unit has 2 beds.
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Joy Junior Suite-Duplex
The unit offers 2 beds.
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Flow Double Rooms
The unit offers 3 beds.
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Nomad-Deluxe Suite
The suite features a tea and coffee maker. The unit has 2 beds.
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Large Single Room
The unit has 1 bed.
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Grand Oasis-Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit offers 1 bed.
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Grand Joy-Junior Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
About the property
Central Location
Puro Grand Hotel is ideally located in the heart of Palma de Mallorca, offering easy access to popular attractions such as Playa Ca'n Pere Antoni and Plaza Mayor.
Luxurious Amenities
This 5-star hotel boasts air-conditioned rooms with modern facilities including flat-screen TVs, private bathrooms, and minibars. Guests can enjoy room service, a garden, and a bar for relaxation.
Convenience and Comfort
With a 24-hour front desk and a paid airport shuttle service, Puro Grand Hotel ensures a seamless stay for guests seeking convenience and comfort in Palma de Mallorca.
Book your stay at Puro Grand Hotel now for a luxurious and hassle-free experience in Palma de Mallorca!
Description from provider (LiteAPI). Not generated or paraphrased.
Stay details
Property data from LiteAPI, including photos, facilities, rooms, policies and sentiment analysis. Star rating is provider-supplied. Guest rating shown only when a review count is available — never invented. No price is shown without a live quote. No awards are claimed that are not in the provider record. Weather data from ERA5 reanalysis (Open-Meteo); almanac figures are 8-year historical likelihoods, not forecasts. All model logic is on our methodology page.