Talk to a person
There is no ticket queue and no chatbot. Email or phone reaches a person directly.
- Email [email protected]
- Phone 516-423-2002
sunny.day is a small operation: there is no staffed support desk and no set phone hours, so we don't promise a reply time. If a call goes unanswered, email — it leaves a record we can act on.
What to include
- About a hotel or price you saw — the page link and roughly when you looked. The site is in sandbox mode: prices are supplier rates from the last refresh, not offers.
- About a weather score — the destination and roughly when you looked. The full model is on our methodology page and we are happy to walk through the arithmetic for a specific window.
- Privacy request — use the subject line "Privacy request". See the privacy policy for what we hold and what we can delete.
- Something looks broken — check the status page first; it will tell you if the data pipeline is already known to be degraded.
Bookings and cancellations
sunny.day does not take bookings or payments yet, so we hold no reservation for you and cannot cancel one. If you booked a hotel or flight elsewhere, the provider you booked with sets the cancellation terms and is the one who can change them. See can I book a trip on sunny.day yet?
Business details
sunny.day is a trading name of The Digital Carpenter, operating from New York State. We do not currently make reservations or take payments; the site is in sandbox mode and its prices are supplier rates from the last refresh, not offers.