Shangri-La Sydney
What guests say
Verbatim from provider sentiment analysis. We publish both sides — the cons are why the pros are believable.
- Good location
- Beautiful views
- Poor service
- Outdated facilities
Based on 13,410 guest reviews (provider-supplied sentiment, LiteAPI).
Facilities
88 amenities on record. Grouped by category — spa/pool/beach/golf lead.
- Heated pool
- Indoor pool
- Swimming pool
- Beauty Services
- Fitness center
- Fitness facilities
- Fitness/spa locker rooms
- Hot tub/Jacuzzi
- Massage services
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Babysitting/child services
- Family rooms
- Kid meals
- Bar
- Breakfast in the room
- Delivered food - securely covered
- Food delivered to guest room
- Happy hour
- Physical distancing in dining areas
- Restaurant
- Screens / Barriers between staff and guests for safety
- Terrace
- Parking
- Parking garage
- Private parking
- Valet parking
59 other amenities
- 24-hour front desk
- 24-hour security
- ATM/cash machine on site
- Access to health care professionals
- Air conditioning
- CCTV in common areas
- CCTV outside property
- Car hire
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Free WiFi
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hot spring bath
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Non-smoking rooms
- Non-smoking throughout
- Outdoor furniture
- Packed lunches
- Physical distancing rules followed
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Room service
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Strollers
- Sun terrace
- Toilet with grab rails
- Tour desk
- Wheelchair accessible
- WiFi available
- Wine/champagne
Room types
28 room types on record from the provider. No price shown without a live quote.
-
Deluxe Opera House City King
Deluxe Opera House City Rooms showcase partial views of the Sydney Opera House and Circular Quay, and city lights. The rooms are located on between floors 4 and 13, feature a modern contemporary design and luxurious furnishings for a memorable stay in Sydney. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Premier Harbor Bridge King
This room features views of Sydney Harbour Bridge. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. Please note that the price is based on 2 guests. There is no capacity for additional guests. The room is located between floor 5 and 13. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Executive Sydney Harbor Twin
These luxurious rooms, offering 50 sqm/538 sqf of blissful space, showcase stunning views of Sydney Harbour, Sydney Harbour Bridge and Sydney Opera House. The rooms feature modern design and luxurious window seating to enjoy sweeping vistas as well as a marble bathroom containing a separate bath and shower. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Deluxe Harbor Bridge King
This north-facing room boasts views of Sydney Harbour Bridge and harbour happenings. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. The room is located between floor 5 and 13. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Deluxe Barangaroo City King
Deluxe Barangaroo City Room offers views of Observatory Hill or partial views of Pyrmont Bay and northern Darling Harbour. These rooms are located on between floors 5 and 13, feature modern design and furnishings for a relaxing stay in Sydney. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Horizon Opera House City King with Club Lounge Access
This room offers partial views of Sydney skyline, Circular Quay and Sydney Opera House. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. This room includes access to the exclusive Horizon Club Lounge. Guests also enjoy: • VIP check-in and check-out service • Complimentary breakfast • Complimentary devonshire tea, evening canapes and beverages • Complimentary shoe shine service Please note that the price is based on 2 guests. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Horizon Barangaroo Harbor King with Club lounge Access
This west facing room offers views of Darling Harbour, stunning sunsets and the Blue Mountains in the distance. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. This room includes access to the exclusive Horizon Club Lounge. Guests also enjoy: • VIP check-in and check-out service • Complimentary breakfast • Complimentary devonshire tea, evening canapes and beverages • Complimentary shoe shine service Please note that the price is based on 2 guests. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Deluxe Barangaroo City Twin
Deluxe Barangaroo City Room offers views of Observatory Hill or partial views of Pyrmont Bay and northern Darling Harbour. These rooms are located on between floors 5 and 13, feature modern design and furnishings for a relaxing stay in Sydney. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Deluxe Harbor Bridge Twin
This north-facing room boasts views of Sydney Harbour Bridge and the harbour happenings. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. The room is located between floor 5 and 13. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Executive Barangaroo Harbor Twin
These luxurious rooms showcase views of Pyrmont Bay, northern Darling Harbour, Balmain Bay and Walsh Bay. The rooms feature a contemporary modern design with window seats as well as a marble bathroom containing a separate bath and shower. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Executive Opera House City Twin
These luxurious rooms, offering 40 sqm of space, showcase partial views of Sydney Opera House and Circular Quay. The rooms feature a modern contemporary design with window seats to enjoy the views as well as a marble bathroom containing a separate bath and shower. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Horizon Sydney Harbor King with Club Lounge Access
This room has the comfort and amenities of Grand Harbour View Rooms, plus exclusive Horizon Club privileges. It boasts panoramic 180-degree views of Sydney Harbour, Sydney Harbour Bridge and the Opera House. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Horizon Club Spa Suite with Club Lounge Access
This suite provides spacious and comfortable accommodation and allow guests to enjoy a peaceful stay with access to the exclusive privileges of the Horizon Club Lounge. It features views of northern Darling Harbour, Walsh Bay, the Parramatta River and beyond. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Horizon Tower Suite with Club Lounge Access
This suite offers panoramic 180-degree views of Sydney Harbour, Sydney Harbour Bridge and the Opera House. Guests have access to the exclusive Horizon Club Lounge with its full range of privileges. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
The Rocks Suite with Club Lounge Access
The Rocks suite features views of The Rocks District and Sydney Harbour from the fifth floor. This luxury 1-bedroom suite includes a separate sitting room, kitchenette and dining room. Guests have access to the exclusive Horizon Club Lounge with its full range of privileges. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Harbor Bridge Suite with Club Lounge Access
This suite features 270-degree views of Sydney Harbour Bridge and Darling Harbour. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. This room includes access to the exclusive Horizon Club Lounge, which boasts amazing views of Sydney Harbour. Guests also enjoy: • VIP check-in and check-out service • Complimentary buffet breakfast • Complimentary devonshire tea, evening canapes and beverages • Complimentary shoe shine service The room is located between floor 6 and 13. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Executive Opera House City King
These luxurious rooms features partial views of the Sydney Opera House and Circular Quay. The rooms feature a modern contemporary design with window seats to enjoy the views as well as a marble bathroom containing a separate bath and shower. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Executive Barangaroo Harbor King
These luxurious rooms showcase views of Pyrmont Bay, northern Darling Harbour, Balmain Bay and Walsh Bay. The rooms feature a contemporary modern design with window seats as well as a marble bathroom containing a separate bath and shower. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Executive Sydney Harbor King
These luxurious rooms, showcase stunning views of Sydney Harbour, the Sydney Harbour Bridge and the Sydney Opera House. The rooms feature modern design and luxurious window seating to enjoy sweeping vistas as well as a marble bathroom containing a separate bath and shower. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Deluxe Opera House City Twin
Deluxe Opera House City Rooms showcase partial views of the Sydney Opera House and Circular Quay, and city lights. The rooms are located on between floors 4 and 13, feature a modern contemporary design and luxurious furnishings for a memorable stay in Sydney. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Horizon Sydney Harbor Suite with Club Lounge Access
Located on levels 31-35 this suite boats a panoramic 270-degree view of Sydney Harbour, Sydney Harbour Bridge and the Opera House. Guests have access to the exclusive Horizon Club Lounge with its full range of privileges. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Executive Sydney Harbor Suite with Club Lounge Access
This suite features a 270-degree view of Sydney Harbour Bridge, Sydney Opera House and Sydney Harbour. It offers a spacious separate lounge room with views across the harbour, plus a queen size sofa bed, and second LCD television. Guests have unlimited access to Horizon Club on level 30, including breakfast, evening cocktails and canapes, and spectacular views Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Royal Suite, Club Lounge Access, Harbor View (High Floor)
<p><strong>1 King Bed</strong></p><p>Overlooking the harbor</p><br/><p><b>Club Level</b> - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 40-inch TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
-
Presidential Suite, Club Lounge Access, Harbor View (High Floor)
<p><strong>1 King Bed</strong></p><p>Overlooking the harbor</p><br/><p><b>Club Level</b> - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 40-inch TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
-
Governor Suite with Club Lounge Access
The Governor Suite is ideal for guests who require all the amenities of home. The Governor suite offers 270-degree views of Sydney Harbor. The luxury 1-bedroom suite has a separate sitting room, kitchenette and dining room. Guests have access to the exclusive Horizon Club Lounge with its full range of privileges.
-
Horizon Premier Sydney Harbor King with Club Lounge Access
This room features 270-degree views of Sydney Harbour Bridge and Sydney Opera House. It offers access to the exclusive Horizon Club Lounge with its full range of privileges. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Ambassador Suite with Club Lounge Access
Guests staying at the ambassador suite will be provided with spectacular views of the city. This room has access to the exclusive Horizon Club Lounge with its full range of privileges. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs.
-
Grand Premier Sydney Harbor Room
This room features 270-degree views of Sydney Harbour Bridge and Sydney Opera House. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. Enjoy complimentary Foxtel (Cable TV) on your in‑room TV, with access to more than 100 channels of premium movies, news, sports, entertainment, and kids’ programs..
Nearby
-
Sydney Harbour BridgeLandmark0.3 mi
-
Sydney Opera HouseLandmark0.4 mi
-
The Rocks (historic district)District0.1 mi
-
Royal Botanic Garden SydneyPark0.5 mi
-
Darling HarbourEntertainment0.9 mi
-
Taronga ZooNature1.5 mi
-
Bondi BeachBeach4.2 mi
-
Circular Quay stationTrain Station0.1 mi
-
Museum of Contemporary Art Australia (MCA)Museum0.1 mi
-
Sydney Kingsford Smith Airport (SYD)Airport5.3 mi
About the property
Luxurious Accommodations with Stunning Views
Experience waking up to unparalleled views of iconic Sydney landmarks like the Opera House and Harbour Bridge. The Shangri-La Hotel offers lavish rooms with marble bathrooms, free Wi-Fi, and plush amenities for a truly indulgent stay.
Relaxation and Wellness Amenities
Unwind and rejuvenate at the CHI, The Spa with a variety of body treatments and massages in private spa suites. Take advantage of the hotel's hot tub, sauna, and sun deck to enhance your relaxation experience.
Culinary Delights and Entertainment
Indulge in exquisite dining at the award-winning Altitude Restaurant overlooking the harbour. End your day with creative cocktails at the Blu Bar on 36, offering breathtaking views of the city skyline. Book your stay now to immerse yourself in luxury at the Shangri-La Sydney.
Description from provider (LiteAPI). Not generated or paraphrased.
Stay details
Property data from LiteAPI, including photos, facilities, rooms, policies and sentiment analysis. Star rating is provider-supplied. Guest rating shown only when a review count is available — never invented. No price is shown without a live quote. No awards are claimed that are not in the provider record. Weather data from ERA5 reanalysis (Open-Meteo); almanac figures are 8-year historical likelihoods, not forecasts. All model logic is on our methodology page.