Portola Hotel & Spa
What guests say
Verbatim from provider sentiment analysis. We publish both sides — the cons are why the pros are believable.
- Excellent location near Fisherman’s Wharf and main attractions
- Lovely lobby and atmosphere
- Comfortable beds and generally clean rooms
- Family friendly options (connecting rooms)
- Friendly, accommodating staff (majority of reports)
- Pricey — expensive breakfast and additional parking fees
- Rooms can be small with limited views
- Variable staff experiences at check-in for some guests
- Room maintenance issues (A/C, pillows, worn carpet, lint on sheets)
- Pool small/located across the street and sometimes unclean
Based on 2,982 guest reviews (provider-supplied sentiment, LiteAPI).
Facilities
72 amenities on record. Grouped by category — spa/pool/beach/golf lead.
- Beach
- Heated pool
- Outdoor pool
- Sun loungers or beach chairs
- Swimming pool
- Fitness center
- Hot tub/Jacuzzi
- Massage services
- Spa/wellness center
- Kid meals
- Bar
- Breakfast takeaway containers
- Restaurant
- Terrace
- Accessible parking
- Parking
- Parking garage
- Valet parking
54 other amenities
- 24-hour front desk
- 24-hour security
- ATM/cash machine on site
- Air conditioning
- Auditory guidance
- CCTV in common areas
- CCTV outside property
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Diving
- Dry cleaning
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Hiking
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Non-smoking rooms
- Non-smoking throughout
- Outdoor furniture
- Paid WiFi
- Pet bowls
- Pets allowed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Smoke alarms
- Snorkelling
- Staff adhere to local safety protocols
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Visual aids: Braille
- Wheelchair accessible
- WiFi available
- Wine/champagne
Room types
12 room types on record from the provider. No price shown without a live quote.
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Portola King Room - Disability Access
The spacious triple room provides a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
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Courtyard Room - One King Bed - Accessible
The spacious triple room offers a tea and coffee maker, a safe deposit box, heating, as well as a balcony. The unit offers 1 bed.
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Portola Room with 2 Queen Beds - Accessible
A tea and coffee maker, a safe deposit box and heating are offered in this quadruple room. The unit has 2 beds.
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Standard King Room
A tea and coffee maker, a safe deposit box and heating are offered in this spacious triple room. The unit has 1 bed.
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Portola Room - Two Queen Beds
Offers city or garden terrace views. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.
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Two Queen Beds with Courtyard View
Features a private patio and views of the courtyard. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.
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Partial Harbor View - One King Bed
The spacious triple room provides a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
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Partial Harbor View Queen Room
The quadruple room provides a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.
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Partial Harbor View - One King Bed - Accessible
The spacious triple room features a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.
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Queen Room with Two Queen Beds - Disability Access
A tea and coffee maker, a safe deposit box and heating are available in this quadruple room. The unit has 2 beds.
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Portola King Room
Offers city or garden terrace views.
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King Room with Courtyard View
Features a private patio and views of the courtyard.
Nearby
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Monterey Bay AquariumMuseum0.1 mi
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17-Mile Drive / Lone Cypress (Pebble Beach)Landmark5.6 mi
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Cannery RowDistrict0.1 mi
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Old Fisherman's Wharf (Monterey)Entertainment0.3 mi
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Carmel-by-the-Sea (Carmel)District3.7 mi
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Point Lobos State Natural ReserveNature7.5 mi
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Lovers Point Park (Pacific Grove)Park1.1 mi
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Monterey Regional Airport (MRY)Airport5.0 mi
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Salinas Amtrak StationTrain Station15.5 mi
About the property
Luxurious Accommodations
Experience comfort and style at the Portola Hotel & Spa, just steps away from Fisherman's Wharf. Unwind in guest rooms equipped with modern amenities like flat-screen TVs, refrigerators, and eco-friendly bath products.
Scenic Views and Relaxation
Indulge in breathtaking views of the harbour from select rooms, offering a tranquil escape from the bustling city life. Rejuvenate your senses at the on-site spa, ensuring a truly relaxing stay.
Prime Location
Located only 1.6 km from the iconic Cannery Row, our hotel provides easy access to the area's historic attractions and vibrant atmosphere. Book now for an unforgettable stay at the Portola Hotel & Spa.
Description from provider (LiteAPI). Not generated or paraphrased.
Stay details
Property data from LiteAPI, including photos, facilities, rooms, policies and sentiment analysis. Star rating is provider-supplied. Guest rating shown only when a review count is available — never invented. No price is shown without a live quote. No awards are claimed that are not in the provider record. Weather data from ERA5 reanalysis (Open-Meteo); almanac figures are 8-year historical likelihoods, not forecasts. All model logic is on our methodology page.